How beemate works today. Where something is not built yet, it says so rather than describing an intention.
Getting started
What beemate is, and what it is not.
A place to fill the empty seats on a subscription you already pay for, or to take one of someone else's. The person paying the provider is the owner; everyone else in the plan is a matey. The owner's plan cost is split by its seats; a matey pays that share, with beemate's service fee in it, and it is a fraction of the full price.
No. beemate is not affiliated with, partnered with, or endorsed by any provider listed here. Access and usage conditions are set by each provider, and we only list a plan publicly when the provider's own terms allow sharing beyond a single household. Read their terms before you join a hive — they are the ones that bind you, not ours.
Sharing a plan the provider designed to be shared is ordinary use — that is what a family or duo plan is for. What causes trouble is sharing a plan whose own terms forbid it. That is why our public catalogue is limited to services we believe permit it, and why a subscription you add yourself stays private: nobody has checked it.
The price on a hive is what a matey pays each month, nothing is added later: the seat price the owner set, with beemate's service fee in it. Owners receive the seat price less beemate's commission, and on a public hive a one-off introduction fee comes off a new matey's first month. The rates in force are explained on one page, which follows any change. Payments are not switched on today, so nothing is collected from anyone. How beemate's fees work.
No. Browsing hives is open to anyone. You need an account to chope a seat, open a hive, or send a message.
Pick a category on the Join page. Its page lists every open hive of that kind, highest trust first, with filters beside the list: a service box that narrows as you type, a switch for hives with instant approval only, and a sort by trust score, by how fast the owner accepts, or by lowest price. Every card shows the price you would pay and how quickly that owner tends to answer.
Sharing a subscription
For owners: opening a hive and running it.
Yes. On the hive page, under Manage this hive, you can switch it between private and public, change whether you approve each request or let people in instantly, hold seats back, change the shared login, remove a matey, or close the hive — on the last renewal date, or today. Switching to instant approval applies to new requests only — anyone already waiting still needs your answer, because letting someone into your subscription is not something to do by accident.
Go to Share, pick the subscription, say what the whole plan costs you each month and how many seats it has. We divide one by the other: a S$30 plan with three seats is S$10 a seat. Your own seat is held back automatically and earns nothing, so a three-seat plan offers two. Tap any free seat to hold that one back too.
A public hive is listed on the Join page for anyone browsing. A private hive is not listed anywhere, but its link works for whoever you send it to. Private is the default, because publishing to strangers should be a decision you make rather than one made for you.
Yes, and that is what private hives are for. Open the hive, copy its link from the hive page, and send it to the people you want in. Nobody else will come across it.
Choose "Add my own subscription" and name it. A hive built that way can only ever be private, because nobody has checked whether that provider allows sharing — and we will not advertise something unreviewed to strangers. The service you add is visible only to you.
It is the riskiest of the three access methods, and worth avoiding when the provider offers an invite link instead. If you do share them, we encrypt them before storing them and show them only to mateys you have accepted — never to someone whose request is still pending. Even so: use a password unique to that service, never one you use anywhere else, and change it when someone leaves.
Off by default, so every request waits for your answer. Switch Instant approval on under Manage this hive — Approval method — and anyone who chopes a seat is in at once, with the access details straight away. Mateys can filter a category to instant-approval hives, and yours sorts first when they sort by how fast owners accept — the quickest way to fill a seat.
On your hive page the username and password are in the same fields you first filled in. Change either and press Update and notify the members: the new login is stored encrypted, and every matey holding a seat is told on the site and by email, so nobody finds themselves locked out without knowing why.
Their seat is released, the hive shows space again, and you are told both on the site and by email unless you have turned that off. A matey can leave at once or at the end of the period they paid for; either way the period they were in stays paid. If you shared login details rather than an invite, change the password — beemate cannot do that for you.
Yes, from their seat on the hive page. At the end of their period costs nothing and refunds nothing — their seat keeps working until then, and you can call it off before the day. Now means their seat stops today: what they paid for the period goes back to them from your balance, and beemate's fees on that period are charged to you as well. Closing the whole hive works the same way — free on the last renewal date, or today with the refunds.
So a hive can be shown as backed by a real plan in the owner's name, which is one of the things that raises a trust score. Invoice checks are not built yet, so no hive currently carries one.
Joining a hive
For mateys: taking a seat and using it.
Open the hive and press Chope this seat. If the hive sends access by invite link you will be asked where to send it — your beemate address is filled in, but the account you hold with the provider may be a different one, and you can change it later from the hive page. The owner only sees that address once they accept you. If they have instant approval on, the seat is yours immediately; otherwise the request waits for them, and the card told you how long they usually take.
How long that owner has taken, on average, to accept the requests they answered themselves. A hive with instant approval shows a lightning bolt instead, because nobody waits. Sorting a category by fastest to accept puts those first, then the quickest owners.
There is no deadline yet: an unanswered request stays pending until you withdraw it, and nothing is charged for a seat you were never given. Message the owner from the hive page — that usually settles it — or withdraw and pick a hive with instant approval.
Yes, from the hive page, in one of two ways. Leave at the end of the period keeps your seat until the day you paid through, then releases it — you can cancel that before the day. Leave now gives the seat up today; nothing further is charged and nothing is refunded, because the period you are in was paid at its start. The owner is told either way.
If they end your seat before your period is over, the whole of what you paid for that period comes back to your balance, and you are told on the site and by email. If they close the hive on the last renewal date instead, your seat works until then and nothing is owed either way. Cancelling a planned removal is theirs to do, and you are told if they do.
You cannot chope a seat in a full hive. There is no waiting list yet, so the practical answer is to message the owner or check back.
That depends entirely on the provider, not on us. Most family plans give each member their own profile and history; some shared logins do not. The owner's note on the hive usually says which.
Payments and payouts
How money will work, and why none moves yet.
No. No payment provider is connected, no card can be saved, and no money moves. What your home page shows is a record: each seat period is written down when it starts — what you pay for the seats you hold, what you receive for the seats you share, after beemate's fees — so you can see exactly what would move. Top up and Withdraw wait on the provider.
No, and this is deliberate rather than incidental. Payments will run through a provider that holds and splits the funds itself. The balance you see will be a view over their ledger, not a sum sitting on our books — holding member money would put us in a different regulatory category entirely.
From an owner, a commission on each seat payment, and on a public hive a one-off introduction fee on a new matey's first month — a private hive you filled yourself carries none. From a matey, a service fee that is already in the price shown. The rates and caps in force are set out on one page, which follows any change. Payout schedules still wait on a payment provider being chosen. How beemate's fees work.
Singapore dollars, shown as S$3.20. Only SGD is supported and there are no plans for others yet.
That is between you and IRAS, and depends on your circumstances. We are not able to give tax advice. What we can say is that money received for seats in a plan you pay for is income you should be prepared to account for.
Trust and safety
How members judge each other, and what we can see.
A percentage, shown as a ring around a member's photo on hives and in the catalogue, and in full on your profile. It is calculated from what someone has actually done — confirmed an email, added a photo and a date of birth, accepted a request quickly, kept a hive running for a month — not from anything they claim. It is never edited by hand, and category pages list the highest first.
Your profile lists the steps and ticks the ones you have met. Most tick themselves as you use the site. Three of them — a bank statement, an identity document, a verified invoice — wait on checks that are not built yet, so nobody can complete them today.
Your display name and photo are public. Your handle, date of birth and phone number are not shown to other members, and your email is visible only to you.
No, but adding one counts towards your trust score, and it is shown to nobody. We do not confirm it by SMS yet: senders to Singapore numbers must be registered with the national SMS registry, which requires a registered Singapore company. The step therefore says "add" rather than "verify", because adding is all that is actually checked.
Never send a payment outside beemate, and never share a password you use elsewhere. Nobody from beemate will ever ask you for your password. Stop replying, send nothing, and tell beemate Support from Messages — the conversation is read by the team.
When something goes wrong
What is possible today, and what is not.
Message them from the hive page — they get an email unless they turned notifications off. A request nobody answers costs you nothing; withdraw it if you would rather move on, and look for a hive with instant approval or a quicker owner, which the category page sorts for you. If someone is already in a hive that has gone quiet, tell beemate Support from Messages.
Ask the owner in the conversation attached to that hive; credentials get changed and invites expire, and it is usually that. When an owner updates a shared login you are told at once, and the new one is on the hive page. If it stays broken, write to beemate Support from Messages.
Leave it, and tell the owner why. Leaving now refunds nothing for the period you are in — it was paid at its start — so if you believe the hive was misdescribed, write to beemate Support from Messages before you go, and the team will look at it.
There is no button for it yet. That is a genuine shortcoming — you have a right to withdraw your consent to us holding your data — and it is on the list to build. In the meantime, ask and it will be done by hand.
Signed in, open Messages and pick beemate Support: a conversation with the team, answered on the site, and you are told when a reply lands. Otherwise the contact form works without an account. beemate is a preview run by one person, so a reply may take a few days.
Still stuck?
If your question is not answered here, write to us and we will come back to you.
beemate is an independent platform. It is not affiliated with, partnered with, or endorsed by any of the providers mentioned here. Access and usage conditions are set by each provider — please read theirs before you join a hive.